Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website.
Gathering of personally-identifying information
Certain visitors to our website choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information we gather depends on the nature of the interaction.
Information you provide with us
Those who engage in transactions with us are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Itineris Limited.
Information collected by our clients
Our clients may collect personal data in connection with the Services we provide to them. Our customers control the personal data they collect, and we will not use or disclose that personal data except as authorised or directed by the client in the course of our provision of the services.
Web server logs
We gather certain information automatically through your use of the site. This information may include IP addresses, browser type,
We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
How we use personally-identifying information
Itineris will only use the personal data we collect as reasonably necessary for the following purposes:
- to allow you to use and interact with the site;
- to provide the services to you as our client;
- to inform our development of the site and the services;
- to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us;
- to send marketing communications related to the services we provide;
- as required by applicable law or legal requirements pertaining to records retention or for internal administrative purposes;
- as specifically authorised by you in writing.
Itineris does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of certain personally-identifying information
Itineris discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that
(i) need to know that information in order to process it on Itineris’ behalf or to provide services available at Itineris websites, and (ii) that have agreed not to disclose it to others.
Itineris will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Itineris discloses potentially personally-identifying and personally-identifying information only in response to a court order or other governmental request, or when Itineris believes in good faith that disclosure is reasonably necessary to protect the property or rights of Itineris, third parties or the public at large.
If you are a registered user of an Itineris website and have supplied your email address for marketing purposes, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up-to-date with what’s going on with Itineris and our products.
We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. We take all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We will not disclose your personal data to third parties except as follows:
- when we believe disclosure is reasonably required to comply with any law or legal request;
- to enforce our legal and contractual rights, or to protect the rights and safety of others;
- to third parties who help us provide any part of the site or the services, to the limited extent required for such help, and on condition that they may not further disclose your data or use it for any other purpose; or
- as part of a sale of our assets or a merger of our company.
Kinsta & AWS
SendGrid is a cloud-based SMTP provider that we use to send transactional and marketing emails. (https://sendgrid.com/policies/privacy/)
Microsoft 365 Business
We use the Microsoft 365 Business cloud service to manage internal document sharing, email and calendaring and file storage. It offers enhanced security, back-ups and cyber security protection. Full details can be found here: https://www.microsoft.com/en-gb/microsoft-365/business/data-protection
Google AdSense & DoubleClick: https://policies.google.com/privacy
Your rights over personal data
You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails.
We may keep your personal data for as long as reasonably required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.