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Process

Data-driven decisions enable faster iterations.

Speed is an integral part of our process. We accelerate your growth from day one through data-driven decision making, higher frequency releases and continuous improvement.

We work through three phases to igniteand drive growth.

Impactful design comes derives from evidence based decisions, that’s what we’re good at.

We improve your digital performance from day one, then ignite an accelerated rate of growth to exceed your business objectives.

evaluate

A map won’t help if you don’t know where you are. Evaluate benchmarks your starting point, prioritises and defines the scope of our first project together and sets clear objectives.

evaluate

In the ignite phase we work with your team to deliver the roadmap established during evaluate, and rapidly improve your performance in one or more areas of expertise.

evaluate

Accelerate is our highest frequency service, with a dedicated project team working in two-week sprints. Our objectives are to substantially and consistently increase your rate of growth, competitive advantage and return on investment.

Digital transformation

We deliver value more frequently by replacing big bet projects with continuous improvement and an agile methodology. Data-driven decision making enables rapid iterations, and we deploy the right expertise at the right time to enhance and extend the capabilities of your own team.

Legacy

organisations

High frequency

organisations

Big bets that languish

The speed of market change can render the benefits of large waterfall projects obselete, even before launch

Short sprints

Organisations that have implemented high frequency change have reduced their failure rate by 5x

Protecting the core business

Fear of change blocks new and better solutions, reducing the competitive advantage it seeks to protect

Continuous improvement

Reducing the lead time from idea to implementation increases the speed of seizing new opportunities

HiPPO-based decisions

The further away decisions are taken from customers, the less value they deliver to the organisation

Data-driven decisions

High quality data reduces investment risk, and reduces the blast radius should an experiment fail

Large system sprawls

Inefficient and expensive systems are exacerbated by bolting on more features and complexity

Constant validation

Frequent proritisation keeps your team focused on delivering the best opportunities for growth

Planning for best case

Combining huge projects with best case scenario planning leads to explosive project risk

Assuming attack and failure

Elimination of single points of failure delivers more consistent and uninterrupted growth

Quality assurance

We are driven by exceeding expectations of what a digital agency can deliver. As part of our commitment to continuous improvement and information security, we hold ISO 9001 Quality Management Certificate, ISO 14001 Environmental Management Certificate, ISO 27001 Information Security Management Certificate and the certificate of compliance with Cyber Essentials.

Quality Management

ISO 9001

Our business follows a quality management system framework.

Environmental Management

ISO 14001

For companies and organizations of any type that require practical tools to manage their environmental responsibilities, there’s the ISO 14000 family.

Information Security Management

ISO 27001

An Information Security Management framework certifying that we manage all our data and customer’s data securely.