Hello, and welcome.

Digital project manager

As a Digital Project Manager, you’ll be responsible for overseeing the lifecycles of multiple new client projects, from the sign off to site launch and beyond. You will navigate an array of client relationships, project timelines, last minute changes, and launches. By collaborating with our technical and creative teams you’ll be delivering high quality and efficient implementations to our valued clients.
Shoreditch, London or Copdock, Suffolk
From £40,000

For you

Responsibilities and duties

  • Overseeing the planning and delivery of projects within the agency to a high standard
  • Owning and managing all project requirements, specifications and documentation
  • Proactively communicating key information – at the correct level of detail – to all project stakeholders (internal and external)
  • Solving and unblocking problems and issues as they arise in a timely and constructive manner
  • Advise clients on the best ways to achieve their business objectives through digital marketing, and assist them in prioritising the opportunities likely to deliver the best return
  • Own the onboarding process for new clients from contract signature and onboarding to project kick off
  • Agree the objectives and scope of work, securing sign off of budgets, roadmaps/specifications
  • Lead the commercial relationship, attending regular client calls and meetings
  • Own performance targets, and coordinate our areas of expertise to ensure work is delivered on time, in budget and to an exceptionally high standard
  • Ensure all clients are aware of and understand our areas of expertise, service capabilities and processes and regard Itineris as a valued growth partner
  • Maintain an up-to-date knowledge of digital best practises, new channel opportunities, ad formats and supporting technology
  • Assist in the preparation and delivery of new business pitches


We’re looking for a smart (brains not suit), experienced, engaging digital strategist with good business acumen and outstanding communication skills.

Experience in a role at a growing digital agency (c.£2-10m annual fee income) is ideal. We also welcome applications from candidates with a more technical background in either development or creative stream looking to move into a more strategic, client-facing role.

Either way you’ll know how to deliver the best possible returns from website projects with both large and small media budgets, and have experience growing the value of key client relationships.

Other requirements include:

  • Experience in project management within a digital marketing agency is ideal
  • A proven track record in organising and coordinating project teams in line with client requirements
  • Experience using different project management methodologies.
  • Exceptional communication skills – managing stakeholder communications throughout the full project lifecycle.
  • Thorough understanding and implementation experience of an industry standard methodology – managing planning, scope, resource and budget
  • A good working knowledge of a wide range of digital marketing principles and be able to demonstrate skills including; eye for design detail, technical understanding & working knowledge of one or more CMS.
  • Ability to self-manage whilst delivering an insightful, professional and timely service from their first engagement with Itineris
  • Confident, clear and persuasive communication skills, both in-person and in writing
  • Confident translating business objectives into a digital strategy to achieve them
  • A passion for digital marketing that colleagues and clients can feel when they work with you
  • A confident, proactive and hands-on approach to developing client relationships and increasing their financial value to the agency
  • Able to present complex ideas simply, with experience presenting roadmaps, performance reports and proposals for new work
  • A team-player with a positive, can-do attitude and a good sense of humour

How to apply

Apply now with your CV and a short cover letter to let us know why you’d be perfect for this role.

PLEASE NOTE: We are recruiting for this role in-house and with our preferred recruitment partners, so will not accept any unsolicited approaches or CVs from other agencies.

About us


  • The opportunity to work with and learn from a dynamic team of award-winning digital experts
  • A progressive leadership team that encourages and rewards new ideas and career development
  • Responsibility from day one at an ambitious and growing agency
  • Large, open plan office in rural Suffolk or in the heart of Shoreditch
  • Regular company socials, teambuilding and charity fundraising days
  • 25 days holiday + bank holidays
  • Competitive salary and company pension



Let’s go.

Apply now

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