Itineris is a multi-award-winning full service digital marketing agency with offices in the centre of London and rural Suffolk.

We've been around since in 2001, when we started life as a creative marketing agency. However, it quickly became clear that the traditional creative agency model was failing to deliver the technical know how required of a digital age. We therefore merged with a leading software development company, enabling us to be more responsive to the changing environment, delivering fully integrated digital marketing solutions.

Each of our clients is unique with an individual set of objectives, so in every case we create a bespoke digital package tailored to their needs. We start by getting to know your organisation and focussing on your objectives. Only then do we start talking.

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Award winning team

Itineris is run by a savvy, business-focused management team who have spent the last 15 years understanding all things digital.

They’re supported by a team of talented marketing strategists, creatives and techies who are totally committed to delivery. We’ve created a collaborative culture that’s fundamental to the way we work and benefits prospects, clients, partners and suppliers alike.

We love working in conjunction with other reputable organisations and are a Microsoft Certified Partner, a member of the Amazon Web Services partner network and a Sitefinity Platinum Partner. We are also a member of the Direct Marketing Association, econsultancy and the Chartered Institute of Marketing. We've won quite a few awards accolades over the years, including most recently the Sitefinity Partner of the Year 2015.

Our 5D process

Innovation is key to the success of any undertaking. Itineris therefore operate a nationally recognised Stage-Gate™ innovation and development process for all our projects.

The Stage-Gate™ process is a conceptual and operational roadmap for moving from a concept (or need) to launch. Stage-Gate™ divides the effort into distinct stages, separated by management decision gates.


This approach helps us to deliver a more effective, efficient and faster process that delights our clients and delivers a successful end result.


The diagram below illustrates our 5D approach, which is a unique road-map for the successful implementation of projects.

  • 1. Define
    • Kick off
    • Define objectives
    • Project planning
    • Competitor analysis
    • Audience evaluation
    • Technical review
  • 2. Design
    • Brand review
    • Brainstorming
    • Information architecture
    • Wireframes
    • Creative design
    • Technical specification
  • 3. Develop
    • Template creation
    • CMS Integration
    • Module development
    • Content migration
    • Technical testing
    • Onsite SEO
  • 4. Deploy
    • User acceptance testing
    • Analytics
    • Soft launch
    • Training
    • Go live
    • Evaluation
  • 5. Deliver
    • Set goals
    • Benchmark
    • Strategy
    • Implement
    • Measure
    • Succeed

Awards and Accreditations

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